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Client Results.

COX COMMUNICATIONS

Creating a New Language of Leadership
To align individual goals with overall strategic goals, this large cable provider positions performance management as a partnership between managers and employees.

 

Whale Done! The Power of Positive Relationships Workshop

Accentuate the Positive and Redirect the Negative

Whale Done! The Power of Positive Relationships highlights how catching people doing things right and redirecting negative behavior are two of the most effective tools to increase productivity, build trust, create high commitment and motivation, retain your best workers, promote positive customer relationships, and sustain your competitive advantage. The basics of Whale Done! are described with an emphasis on the first key principle—Building Trust. The ABCs of Performance Management—Activators, Behaviors, and Consequences—are defined and experienced through case studies.

Who Should Attend:

  • Individuals who want to promote positive personal and professional relationships
  • Managers and supervisors who want to build trust and create high commitment, motivation, and productivity within the workforce
  • Frontline employees who want to take more responsibility for their own development

Participants Learn To:

  • Assess how effective they are in using techniques that build positive, productive relationships professionally and personally
  • Reinforce positive behavior and redirect negative behavior
  • Apply the ABCs of Performance Management
  • Examine how people, experiences, and events in the past can activate behavior
  • Create their own action plan to further develop productive, positive relationships
  • Examine commonly held beliefs that affect performance
  • Apply the three keys to building positive relationships
  • Understand that trust is essential to building positive relationships

Sustainability

Coaching to Support Learning: Working one-to-one with a professional business coach is the most effective way to achieve proficiency. The Ken Blanchard Companies® offers one-to-one coaching to reinforce the principles and skills learned in Whale Done! workshops. Coaching to Support Learning includes three coaching sessions for an additional fee of $700 USD.
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SCHEDULE (Subject to Availability) DATE INFORMATION PRICE
San Diego, CA Feb 23–24, 2009 Request Information $995 USD
San Diego, CA Sep 16–17, 2009 Request Information $995 USD