WebEx
Top Issues
1. I am having trouble joining a virtual session
2. I need an international phone number to call into a virtual session
1. I am having trouble joining a virtual session
Issue Detail:
You are trying to login to a virtual session and you cannot get into the meeting or it is loading very slowly.
Solution:
Your computer needs to download and install the WebEx Meeting Manager plug-in before you join the meeting. You will need administrative rights to your computer to complete the download. (If you do not have administrative rights to your computer, please contact your internal IT support.)
i. Go to: http://blanchard.webex.com
ii. Click on Meeting Center in the horizontal navigation bar
iii. On the left hand side of the page, click on Set Up
iv. Click on Meeting Manager
v. Click on the Set Up button
2. I need an international phone number to call into a virtual session.
Issue Detail:
You are trying to call into a virtual session from outside the United States, and need an international phone number.
Solution:
Please review the list below to find your phone number.
Australia Toll +61 (0)2 82239752
Australia Toll Free 1-800-671909
Austria Toll +43 (0)1 79576257
Austria Toll Free 0800-293636
Belgium Toll +32 (0)22006259
Belgium Toll Free 0800-71054
Brazil Toll Free 0800-8911726
China - North Toll Free 10-800-712-1286
China - South Toll Free 10-800-120-1286
Denmark Toll +45 38323066
Denmark Toll Free 80-884859
Finland Toll +358 (0)9 72519058
Finland Toll Free 0-800-1-12681
France Toll +33 (0)157323123
France Toll Free 0800-917733
Germany Toll +49 (0)69 51709070
Germany Toll Free 0800-1016998
US/Canada Toll Free 866-699-3239
US/Canada Toll 1-408-792-6300