kenblanchard.com
   January 2003  
In This Issue

Why Do Organizations Provide Coaching?

How to Choose Your Executive Coach

External Versus Internal Coaches

Questions about Corporate Coaching?



Did you know that Ken Blanchard has a new book out this month and was featured on Today?
Learn more about The One Minute Apology by clicking here

New Ken Blanchard video teaches us the power of positive relationships
The best-selling book Whale Done! is now a powerful video training program. Click here for more information.

Want to build stronger virtual teams?
Our new Building High Performing Teams® training and the Virtual Teams Handbook can help. Click here to see why.

Interested in attending one of our workshops?

February 2003 Situational Leadership® II in San Diego, CA, Chicago, IL, and Toronto, Canada

March 2003
Situational Self Leadership in San Diego, CA and London UK

Situational Leadership® II in London, UK

April 2003

Coaching Essentials for Leaders Virtual Workshop (NEW!)

Situational Leadership® II in San Diego, CA

Coming in the next issue of Ignite!
Situational Leadership® II for Sales Leaders—our newest product that is designed especially for leaders of sales people.



   Welcome to Ignite!—the online newsletter from The Ken Blanchard Companies

This issue focuses on how savvy organizations are using corporate coaching to help their employees acquire new skills, increase motivation and commitment, and navigate the uncharted waters of reshaped responsibilities.



  • HR Professionals Turning to Coaches
  •   

    A growing number of HR professionals are turning to executive coaches for help in dealing with the stresses of budget cutbacks and job insecurity, as well as the "survivor syndrome" experienced by those who remain after layoffs.

    According to the Philadelphia-based Hay Group, between 25 percent and 40 percent of Fortune 500 companies hire executive coaches for their employees. Although the exact number of coaches working with HR executives has not been tracked, experts within the coaching field say the number is increasing each year.

    While executive coaches can work with HR professionals at every level, experts agree that they are most useful to senior human resource executives.

    "There are plenty of training resources for people just starting out. But, for those who are moving up, there are very few," says Richard Ashworth, president of Rochester, NY-based Strategic HR Counseling and former HR manager at Johnson & Johnson and Eastman Kodak.

    Being coached allows HR professionals to bring firsthand experience to larger-scale formal coaching initiatives at their organizations. Over the past decade, coaching for managers has become a recruiting and retention tool, with HR creating and managing the program.

    "Coaching helps HR professionals 'walk the talk' of coaching," says David Lasiter, founder and president of the Washington, DC-based Leadership Advantage. "It's one thing to talk up the value and benefits of coaching to others and another thing altogether to have the experience of being coached. It gives HR professionals more credibility with their customers if they can speak to the value it had for them, rather than sound like they are promoting another program."

    "Coaching HR" HR Magazine October 2002


  • Why Do Organizations Provide Coaching?
  •   

    Outplacement and career services firm Lee Hecht Harrison identified the top five reasons why organizations provide coaching for their employees.

    • For leadership development—70%
    • For skill development or style differences—64%
    • To retain top talent—40%
    • As part of management succession planning—34%
    • To ensure success after promotion or with a new hire—30%

    "How Is Coaching Used in Your Organization?" Lee Hecht Harrison Web site: www.lhh.com


  • How to Choose Your Executive Coach
  •   

    Selecting a coach isn't easy, partly because the industry lacks a global standard. Here are some tips for finding the right coach for you.

    Interview Potential Coaches
    Find a coach with whom you have rapport. The International Coach Federation recommends interviewing at least three coaches before making a decision.

    Probe Their Background
    Select a coach who has some expertise in the area you want to work on. Also, ask them how long they have been formally working as a coach and what percentage of their time they spent coaching in the previous year.

    Check Their References
    Ask how many people your prospective coach worked with in the past year, and then ask to speak with some of these clients. Beware if the coach cites confidentiality issues when asked for references. While confidentiality is a concern, credible coaches will provide references, says Freda Turner, business researcher and instructor at University of Phoenix. "The best predictor of future success is past success," she says.

    "Executive Decision" The Asian Wall Street Journal 01/18/2002

  • External Versus Internal Coaches
  •   

    Should an organization use internal or external coaches? A study in organizational dynamics suggests that outsourcing the coaching initiative is preferred because external coaches

    • Offer anonymity and confidentiality
    • Have experience with many businesses
    • Have expertise in political nuances
    • Have a wider range of insights and ideas
    • Are less likely to evaluate or judge
    • Are more objective and can approach difficult topics and say "the unspeakable"

    "Behind Closed Doors: What Really Happens in Executive Coaching" Organizational Dynamics Winter 1999

  • Questions about Corporate Coaching?
  •   

    Would you like to speak to an expert on corporate coaching? Joni Wickline can answer your questions. Click here to send her an email or call her at
    800 728-6000 x5855.

    Free Coaching Webinar!
    Did you know that training followed by coaching is four times more effective than just training alone? Join Blanchard Coaching VP Madeleine Homan and Director of Coaching Services Linda Miller for a free online Webinar January 30 from 9:00–10:00 a.m. Pacific Time.

    (Event is Complete)


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