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Client Results.

TAYLORMADE-ADIDAS GOLF

Valuing Every Single Customer
Global golf equipment and apparel company improves call center response rates, increases on-time delivery of special orders, and raises overall customer satisfaction scores in line with status of being a world-class product manufacturer.

 

Situational Leadership® II Workshop

Developing Competence, Gaining Commitment, and Retaining Talent


Situational Leadership® II (SLII®) is the most comprehensive, up-to-date, and practical method of effectively managing and developing people, time, and resources in the world. SLII is a model and a set of tools for opening up communication and helping others develop self-reliance. It is designed to increase the frequency and quality of conversations about performance and development between managers and the people they work with so that competence is developed, commitment is gained, and talented individuals are retained.

Who Should Attend

  • Individuals in leadership roles, including executives and managers at all levels

Participants Learn To:

  • Diagnose the development levels of their employees and choose the appropriate leadership style
  • Increase the frequency and quality of conversations about performance and development between themselves and their direct reports
  • Create a communication model for all levels of the organization to support cultural change and move toward a high performance organization
  • Become flexible leaders who are highly skilled at goal setting, coaching, performance evaluation, active listening, feedback, and proactive problem solving
  • Increase individual and organizational accountability by linking goals and planned intentions to an action plan
  • Identify the frequency with which they use specific leader behaviors in one-to-one situations with the people they lead, using the Leader Action Profile (LAP) assessment. In addition, employee satisfaction is measured to indicate the appropriateness of those behaviors.

Sustainability

Coaching to Support Learning: Working one-to-one with a professional business coach is the most effective way to achieve proficiency. The Ken Blanchard Companies offers one-to-one coaching to reinforce the principles and skills learned in Situational Leadership® II workshops. Coaching to Support Learning includes three coaching sessions for an additional fee of $700 USD. More information on Coaching ...

*Prices for AMA Members on workshops Delivered by AMA (see below).
Please refer to the AMA Website for non-member pricing, registration, and session information.

SCHEDULE
(Subject to Availability)
DATE INFORMATION PRICE
New York, NY (delivered AMA*) May 21–22, 2012 Request Information $1,995 USD*
Washington, D.C. Jun 4–5, 2012 Request Information $1,695 USD*
Frankfurt, Germany Jun 11–12, 2012 Request Information €1,250 Euros + VAT
Oakville, ON Canada Jun 18–19, 2012 Request Information $1,795 CAD
San Francisco, CA (delivered by AMA*) Jun 21–22, 2012 Request Information $1,995 USD*
Guildford, UK Jun 25–26, 2012 Request Information £950 + VAT
Edinburgh, Scotland Jul 9–10, 2012 Request Information £950 + VAT
Dallas, TX (delivered by AMA*) Jul 12–13, 2012 Request Information $1,995 USD*
Singapore, Republic of Singapore Jul 16–17, 2012 Request Information $2,205 SGD
Chicago, IL Jul 23–24, 2012 Request Information $1,695 USD*
Atlanta, GA (delivered by AMA*) Jul 26–27, 2012 Request Information $1,995 USD*
Johannesburg, South Africa Jul 30–31, 2012 Request Information R7000 + VAT per person (R5500 + VAT for IPM Members)
Los Angeles, CA (delivered by AMA*) Aug 6–7, 2012 Request Information $1,995 USD*
New York, NY (delivered by AMA*) Aug 20–21, 2012 Request Information $1,995 USD*
Chicago, IL (delivered by AMA*) Aug 27–28, 2012 Request Information $1,995 USD*
San Francisco, CA (delivered by AMA*) Sep 10–11, 2012 Request Information $1,995 USD*
Guildford, UK Sep 10–11, 2012 Request Information £950 + VAT
San Diego, CA Sep 11–12, 2012 Request Information $1,695 USD*
Arlington, VA (delivered by AMA*) Sep 17–18, 2012 Request Information $1,995 USD*
Oakville, ON Canada Sep 24–25, 2012 Request Information $1,795 CAD
Edmonton, AB Canada Oct 11–12, 2012 Request Information $1,795 CAD
Singapore, Republic of Singapore Oct 15–16, 2012 Request Information $2,205 SGD
Washington, D.C. Oct 15–16, 2012 Request Information $1,695 USD*
Chicago, IL (delivered by AMA*) Oct 18–19, 2012 Request Information $1,995 USD*
Guildford, UK Oct 22–23, 2012 Request Information £950 + VAT
Dorval, QC Canada (French) Oct 22–23, 2012 Request Information $1,795 CAD
Hamburg, Germany Nov 12–13, 2012 Request Information €1,250 Euros +VAT
Cape Town, South Africa Nov 19–20, 2012 Request Information R7000 + VAT per person (R5500 + VAT for IPM Members)
Oakville, ON Canada Nov 26–27, 2012 Request Information $1,795 CAD
New York, NY (delivered by AMA*) Nov 29–30, 2012 Request Information $1,995 USD*
Guildford, UK Dec 3–4, 2012 Request Information £950 + VAT
San Diego, CA Dec 3–4, 2012 Request Information $1,695 USD*
Chicago, IL (delivered by AMA*) Dec 6–7, 2012 Request Information $1,995 USD*
San Francisco, CA (delivered by AMA*) Dec 13–14, 2012 Request Information $1,995 USD*
Atlanta, GA (delivered by AMA*) Jan 17–18, 2013 Request Information $1,995 USD*
Chicago, IL (delivered by AMA*) Feb 14–15, 2013 Request Information $1,995 USD*
New York, NY (delivered by AMA*) Feb 25–26, 2013 Request Information $1,995 USD*
San Francisco, CA (delivered by AMA*) Mar 14–15, 2013 Request Information $1,995 USD*
Arlington, VA (delivered by AMA*) Mar 25–26, 2013 Request Information $1,995 USD*
Chicago, IL (delivered by AMA*) May 6–7, 2013 Request Information $1,995 USD*
New York, NY (delivered by AMA*) May 20–21, 2013 Request Information $1,995 USD*
San Francisco, CA (delivered by AMA*) Jun 20–21, 2013 Request Information $1,995 USD*
Dallas, TX (delivered by AMA*) Jul 8–9, 2013 Request Information $1,995 USD*
Atlanta, GA (delivered by AMA*) Jul 25–26, 2013 Request Information $1,995 USD*
Los Angeles, CA (delivered by AMA*) Aug 1–2, 2013 Request Information $1,995 USD*
New York, NY (delivered by AMA*) Aug 19–20, 2013 Request Information $1,995 USD*
Chicago, IL (delivered by AMA*) Aug 26–27, 2013 Request Information $1,995 USD*
San Francisco, CA (delivered by AMA*) Sep 9–10, 2013 Request Information $1,995 USD*
Arlington, VA (delivered by AMA*) Sep 16–17, 2013 Request Information $1,995 USD*