• Public Workshops
• Training for Trainers
  • Situational Leadership II
  • Situational Frontline Leadership
  • Situational Team Leadership
  • Situational Self Leadership
  • Coaching Essentials for Leaders
  • Legendary Service
  • Leading People Through Change
  • Whale Done!
  • DISCovering Self and Others
• On-Site Training

Situational Frontline Leadership is a Situational Leadership II training program specifically designed for managers who are providing leadership at the frontline or supervisory level. It equips them with the fundamentals needed to develop their people for optimum performance and productivity. They learn how to set goals, assign work, give praise, and resolve performance problems. It focuses participants on practicing the skills required for Partnering for Performance with their direct reports at each stage of development. Core communication skills of being specific when providing direction and feedback, using active listening techniques, and enhancing self-esteem are introduced and then practiced throughout the program. Learning objectives of the program include:

• Taking responsibility in developing direct reports
• Diagnosing employees’ development needs and then adapting leadership style to meet those needs
• Partnering by creating a side-by-side relationship where both parties are mutually influential
• Understanding how effective leadership can provide high levels of performance and employee satisfaction

Our Training for Trainers (T4T) session prepares prospective trainers to roll out Situational Frontline Leadership into their organizations.

T4T Learning Objectives:

• Use the facilitator guide, lesson plans, and other materials to create a memorable, fun, and relevant learning experience
• Practice presenting portions of Situational Frontline Leadership and receive feedback on how to be more effective
• Master the use of experiential and accelerated learning techniques to drive key concepts and give more meaning to the training
• Develop an implementation plan for rolling out Situational Frontline Leadership in their organization
• Discuss implementation and sustainability strategies