Blanchard is here to help you improve employee productivity and performance. Contact us today to discuss your organization's unique needs.
Relationship-Building Basics
Every day in every workplace, we encounter people who don’t listen or who can’t communicate well. Many of them avoid conflict and therefore avoid giving feedback altogether, especially when the feedback is difficult to deliver. Mastering the art of listening, feedback, challenging conversations, and building trust is crucial to having successful relationships at work and at home, for individuals and especially for managers.
Building Trust
The Blanchard Building Trust program creates awareness of and sensitivity to the behaviors that influence trust and teaches trust building and sustaining strategies. Learn more
Challenging Conversations
Challenging Conversations is based on the flexible five-step SPEAK Model. It helps participants learn to communicate without alienating others and listen even if they are “triggered” by what they are hearing. Learn more
Giving Feedback
Feedback is a critical element in coaching and developing others. To give effective feedback, people need to develop some very specific communication skills. Learn more
Listening
This training program will develop the skills of an effective listener. It will help examine and expand the repertoire of what to listen for. It will help participants learn to listen with the intent of being influenced and help them master the skills of nonverbal listening—inquiring, paraphrasing, and summarizing feelings. Learn more
Action Planning and Showing How
Action Planning and Showing How—effectively teaching others—is a critical leadership skill for developing people that is lacking in too many managers. Managers need to clarify outcomes and expectations with their people, but they also need to anticipate what people need for achieving the outcomes and teach them how to meet the expectations. Learn more